Our Services

Human-centered conversational AI, backed by decades of research at University College Dublin and deployed in real-world products, services, and institutions.

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AI Research & Strategy

We draw on peer-reviewed research in dialogue systems, speech technology, and human-computer interaction to map the right strategy for your organisation. From feasibility studies to bespoke research programmes, our team translates academic rigor into pragmatic roadmaps.

  • Conversational AI feasibility studies
  • Technology landscape analysis
  • Custom research projects
  • AI strategy consulting
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Experience Design

Every interaction begins with people. Our designers and researchers conduct in-depth user studies, cultural audits, and conversation mapping to craft experiences that feel natural, inclusive, and meaningful across languages and contexts.

  • Conversation design
  • User experience research
  • Dialogue flow optimization
  • Voice user interface design
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AI Development

We build multi-modal AI systems that combine state-of-the-art language models, speech interfaces, and intelligent tooling. Whether you need bespoke NLP pipelines or an orchestration layer that unifies existing platforms, we engineer solutions ready for scale.

  • Natural language processing
  • Machine learning model development
  • API integration and development
  • Multi-modal AI systems
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Deployment & Scaling

From cloud deployment to governance frameworks, we ensure your conversational AI remains robust, ethical, and measurable. Our team provides monitoring, optimisation, and on-call support so your assistants continue to learn and deliver value.

  • Cloud deployment and infrastructure
  • Performance monitoring
  • Continuous improvement
  • 24/7 technical support

Industry Solutions

Retail & E-commerce

Guide customers through complex catalogues, provide proactive support, and personalise journeys across channels. Our retail projects blend behavioural insights with adaptive language models to turn browsers into loyal advocates.

Entertainment & Media

Craft immersive narrative companions, interactive story engines, and audience engagement tools. We fuse narrative design with conversational UX to keep fans connected to the characters and worlds they love.

Healthcare

Deliver trustworthy support for patients, clinicians, and administrators. Our healthcare engagements emphasise clarity, empathy, and regulatory alignment while assisting with triage, education, and ongoing care pathways.

Education & Training

Activate adaptive learning experiences that respond to each learner’s needs. From intelligent tutoring systems to cohort analytics, we create conversational tools that help people understand, retain, and apply new knowledge.

Why Choose Our Services?

  • PhD-Level Expertise: A founding team of internationally recognised researchers in conversational AI, HCI, and UX
  • Proven Track Record: Successful deployments across education, retail, finance, and healthcare environments
  • End-to-End Solutions: Integrated research, design, development, and scaling under one roof
  • Industry Focus: Tailored playbooks for sectors with complex communication and compliance needs
  • Ethical AI: Governance frameworks that foreground cultural awareness, fairness, and long-term stewardship
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